Refund Policy
Cancellation & Refund Policy
Plans change when traveling across India. We keep cancellation simple, transparent, and prompt.
100% Full Refund
Cancel more than 3 hours before your scheduled drop-off window to receive a complete 100% refund to your original payment mode.
50% Partial Refund
Cancel within 3 hours prior to your drop-off window to receive 50% back, compensating the partner who reserved storage space for you.
Instant Payment Reversal
Refunds are initiated immediately via Razorpay. UPI and card reversals typically reflect in your account within 24 to 48 hours.
Schedule Changes
Train delayed or schedule changed? Contact our support team ([email protected]) or manage your booking online before your drop-off window.